FAQ's
Manually switching toolbars
How to manually switch toolbars and access a second signature BrandMail users may have access to more than one toolbar (in the case of BrandMail desk and BrandMail web). The default toolbar is the toolbar that automatically loads up when creating new ...
Manually synchronize BrandMail toolbar
How to manually synchronize your BrandMail toolbar Your BrandMail toolbar will automatically synchronize at regular intervals (controlled by your company toolbar administrators). There are times when you may want to manually synchronize, in order to ...
BrandMail FAQ's
BrandMail Frequently Asked Questions Q1: Can I change the body font of my emails? No, the body font is centrally managed. BrandMail standardises your email signature, as well as the body font that you type your emails with. The font, colour, and text ...
BrandMail BrandMe: Update your email signature through BQIgnite
Update your BrandMail email signature through the BQIgnite web portal If you are a BrandMail, BrandMail Web or BrandMail Lite user, you may want to update your email signature via the BQIgnite platform. This is especially useful for users who do not ...
Change Spelling Settings in Outlook
Does BrandMail change spelling settings in Outlook? No. BrandMail contains no code to edit the spelling settings in Outlook. There are inconsistencies in Outlook, so if you believe your settings may have changed during installation our an Outlook ...
BrandMe: Additional Fields
Is it possible to add a standard greeting on my BrandMail signature? Yes, it is possible to add a standard greeting on your signature. Please ask your administrator to enable this functionality / add a field on your company signatures for your ...
BrandMe | Updating your email signature
BrandMe | Updating your email signature Depending on the settings of your organisation, your are able to update various fields containing your personal details. Updating these details will ensure your email signature content is correct, as well as ...
Who is responsible for the content on the toolbars?
Who is responsible for the content on the toolbars? Centralised toolbar administrators manage the templates and content. Should you identify additional content you would like available on the toolbars, please contact your toolbar administrator or ...
How do I ensure my email signature and templates are up to date?
How do I ensure my email signature and templates are up to date? BrandMail automatically checks for updates every 24 hours, provided your credentials have been inputted correctly. If you are offline, you will still have access to all the templates, ...
What documents and content are on BrandMail?
What documents and content are on BrandMail? BrandMail also houses brochures, collateral, client forms and standardised email content for you to drop into emails (and save you time and effort in drafting content).
What email signatures are available on BrandMail?
What email signatures are available on BrandMail? BrandMail will generate your brand compliant email signatures, this could include (where applicable): New email signature Reply email signature (may be different to your new email signature) With ...
BrandMail: What is my default toolbar?
BrandMail: What is my default toolbar? Your default toolbar determines which signature is defaulted when you compose new emails, reply to emails and forward emails. To check which toolbar is "defaulted", check the default in the dialogue box as ...
BrandMail: BrandMe | How to update your e-mail signature details
BrandMe | How to update your email signature details Depending on the settings of your organisation, your are able to update various fields containing your personal details. Updating these details will ensure your email signature content is correct, ...