Manually synchronize BrandMail toolbar
Your BrandMail toolbar will automatically synchronize at regular intervals (controlled by your company toolbar administrators). There are times when you may want to manually synchronize, in order to immediately get access to the latest content updates.
Go to the BRANDMAIL tab in Outlook and click "Synchronize Data":
Tip: From version 45 of BrandMail: manually synchronizing more than once within a 15 minute interval will perform a forced sync / refresh from the BQIgnite platform.
BrandMail: How to complete your Settings in BrandMail and synchronise your toolbar(s)
1. Go to the BRANDMAIL tab in Microsoft Outlook 2. Click on the Settings button A new Settings dialog will be displayed 3. Make sure the URL, Database and Base Locations have the same values in the screenshot. 4. Fill in your Username and Password in ...
Downloading and Install BrandMail (Admin Rights Required)
How to download and install BrandMail (for non-centralised installations) The below steps will guide you on how to download and set-up BrandMail. Please note that you will need Admin rights to run the application on your workstation. If you already ...
Manually switching toolbars
How to manually switch toolbars and access a second signature BrandMail users may have access to more than one toolbar (in the case of BrandMail desk and BrandMail web). The default toolbar is the toolbar that automatically loads up when creating new ...
Deleting the BrandMail Database
BrandMail: How to delete the BrandMail database When a corruption exists in the BrandMail database, some of the content may not be available on the toolbar and the signature may not display. Deleting the database is like a "hard reset" which allows ...
BrandMail Frequently Asked Questions Q1: Can I change the body font of my emails? No, the body font is centrally managed. BrandMail standardises your email signature, as well as the body font that you type your emails with. The font, colour, and text ...