BrandMail: What is my default toolbar?
Your default toolbar determines which signature is defaulted when you compose new emails, reply to emails and forward emails.
To check which toolbar is "defaulted", check the default in the dialogue box as shown below (the drop down under "Please select your BrandMail toolbar below:"
If you have more than one toolbar available in the drop down menu, you can move between toolbars and this will give you access to a different email signature as well as different content. Speak to your toolbar administrator if you need access to additional toolbars.
If there is no default toolbar available when you compose new emails or reply to emails (as per the image below), it means your toolbar has not been defaulted.
If your email signature does not appear, please also see:
Email signature does not display in older Outlook versions
BrandMail: My Email signature does not display - OR an "X" appears in place of it: If the email signature does not display after synchronising BrandMail, this could be caused by: 1. The toolbar not being defaulted. The remedy would be to default the ...
BrandMail: My signature size keeps changing
BrandMail: My signature size keeps changing The size of the email signature is affected by a few factors, including: 1. Your image settings (in MS Word) 2. Your Windows dpi settings Image settings: MS Outlook uses Microsoft Word as its base editor ...
BrandMail Frequently Asked Questions Q1: Can I change the body font of my emails? No, the body font is centrally managed. BrandMail standardises your email signature, as well as the body font that you type your emails with. The font, colour, and text ...
BrandMail: How to complete your Settings in BrandMail and synchronise your toolbar(s)
1. Go to the BRANDMAIL tab in Microsoft Outlook 2. Click on the Settings button A new Settings dialog will be displayed 3. Make sure the URL, Database and Base Locations have the same values in the screenshot. 4. Fill in your Username and Password in ...
Deleting the BrandMail Database
BrandMail: How to delete the BrandMail database When a corruption exists in the BrandMail database, some of the content may not be available on the toolbar and the signature may not display. Deleting the database is like a "hard reset" which allows ...