BrandMail: What is my default toolbar?

BrandMail: What is my default toolbar?

BrandMail: What is my default toolbar?

Your default toolbar determines which signature is defaulted when you compose new emails, reply to emails and forward emails. 
To check which toolbar is "defaulted", check the default in the dialogue box as shown below (the drop down under "Please select your BrandMail toolbar below:"



If you have more than one toolbar available in the drop down menu, you can move between toolbars and this will give you access to a different email signature as well as different content. Speak to your toolbar administrator if you need access to additional toolbars. 

If there is no default toolbar available when you compose new emails or reply to emails (as per the image below), it means your toolbar has not been defaulted.




Please contact your toolbar administrator in order to default your toolbar or contact support@brandquantum.com

If your email signature does not appear, please also see: 



    • Related Articles

    • Email signature does not display in older Outlook versions

      BrandMail: My Email signature does not display - OR an "X" appears in place of it: If the email signature does not display after synchronising BrandMail, this could be caused by:  1. The toolbar not being defaulted. The remedy would be to default the ...
    • BrandMail: My signature size keeps changing

      BrandMail: My signature size keeps changing The size of the email signature is affected by a few factors, including:  1. Your image settings (in MS Word) 2. Your Windows dpi settings Image settings: MS Outlook uses Microsoft Word as its base editor ...
    • Signature Template Does Not Exist!

      Signature Template Does Not Exist! This error is associated with missing signature metadata.  In order to rectify, please ask your toolbar administrator to make a small edit to the relevant signature in the BQIgnite platform and then to force a sync ...
    • BrandMail: Signature Metadata is missing

      There are a few reasons why you may see the error below when synchronizing your BrandMail toolbars:   1. No user metadata exists for the user profile. To check if the metadata is available, please go to the BrandMail tab and click on "Update my ...
    • BrandMail FAQ's

      BrandMail Frequently Asked Questions Q1: Can I change the body font of my emails? No, the body font is centrally managed. BrandMail standardises your email signature, as well as the body font that you type your emails with. The font, colour, and text ...