Sync Your BrandMail Web

Sync Your BrandMail Web

How to sync BrandMail Web

Welcome to BrandMail Web!

Compose

Compose a new email in Outlook.
If you can see the BrandMail Web icon, it means that your organization has deployed BrandMail Web to your workstation. 
BrandMail Web Menu

Settings

Click on About and then Settings.
BrandMail Web Settings

Platform Instance

Select the correct option from the Platform Instance drop-down menu.
Click Save Settings and then ClosePlease note that if you select the incorrect instance, you cannot sync and receive your email signature and content. 
BrandMail Web Platform Instance selection

Synchronize Data

Click on the BrandMail Web icon again. Select Synchronize Data
Your Sync will start automatically. You may need to Sync again right after the first sync is done to fully refresh the database.
BrandMail Web Sync Data

Once the sync has finished, please discard the current email and compose a new email to see your BrandMail Web signature. 



    • Related Articles

    • BrandMail installation on Microsoft Outlook for Mac

      How to install BrandMail on Microsoft Outlook for Mac Prior to getting started with installation on Outlook for Mac, please ensure that your Microsoft Outlook for Mac version is a minimum of Microsoft 365 for Mac version 16.61. Enable BrandMail Web ...
    • BrandMail installation for the new Outlook on Windows (preview)

      BrandMail Web installation for the new Outlook on Windows (preview) Early in May 2023 Microsoft announced the availability of a preview version of new Outlook on Windows. "The new Outlook on Windows desktop client unifies the Windows and web ...
    • BrandMail Web Add-in Set-Up for Microsoft 365

      How to set-up the BrandMail Web Add-in for Microsoft 365 (Organization Wide) Supports Microsoft 365 Outlook Web App, Microsoft Outlook for Mac and "New Look Outlook" for Microsoft 365 Windows users BrandMail Web is an add-in for Microsoft 365, which ...