BrandMail: My Email signature and body text appear too small (or too big!)

BrandMail: My Email signature and body text appear too small (or too big!)

When composing mails,  my font is extremely small.  When I receive mails, the font size is fine but when I reply to mails, the font changes to extremely small.

This happens when the zoom setting in Outlook has been changed, and is not related to BrandMail. 

Fix 1: 

Press CTRL and zoom with the mouse scroll till you get to 100%.

Fix 2:

1. Click new email
2. Then "Format text"
3. Then go to "Zoom" which is all the way on the right hand side
4. Make sure that is set to 100% and click ok. 

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