Manually synchronize BrandOffice toolbar
Your BrandOffice toolbar will automatically synchronize at regular intervals (controlled by your company toolbar administrators). There are times when you may want to manually synchronize, in order to immediately get access to the latest content updates.
Go to the BRANDOFFICE tab in Word, Excel or PPT and click "Synchronize Data":
Tip: From version 30 of BrandOffice: manually synchronizing more than once within a 15 minute interval will perform a forced sync / refresh from the BQIgnite platform.
Deleting the BrandOffice database
How to delete the BrandOffice database If a corruption develops in your BrandOffice database it may be necessary to delete the database and do a fresh sync. Deleting the database is like a "hard reset" which allows the workstation to then do a fresh ...
Setting up your BrandOffice
Setting up your BrandOffice: Go to the BRANDOFFICE tab. Click on Settings: In the settings dialogue: Input the username and password provided to you. Username: your email address Password: password provided by your organisation Click OK. Click Sync ...
Downloading and Install BrandOffice (Admin Rights Required)
How to download and install BrandOffice (for non-centralised installations) The below steps will guide you on how to download and set-up BrandOffice. Please note that you will need Admin rights to run the application on your workstation. If you ...
Synchronizing BrandOffice when using Windows Authentication
How to synchronize BrandOffice when using Windows Authentication If you are in an enterprise environment it is likely that you are set up to authenticate using your Microsoft 365 credentials. Once BrandOffice has been installed you should see the ...
Download & Install BrandOffice (BQIgnite Africa) | Admin rights Required
How to download and install BrandOffice (BQIgnite Africa) These instructions are for users hosted in Azure SA North instance and for manual installations. The below steps will guide you on how to download and set-up BrandOffice. Please note that you ...