Creating a BrandMail survey

Creating BrandMail Surveys

Creating a BrandMail survey

BrandMail allows for the creation, management and flighting of survey banners which link to surveys which your clients can complete. The surveys can be created in the BQIgnite platform, but BrandMail also caters for links to external surveys. Creating a survey consists of two main elements:
  1. The Survey itself
  2. The Survey Banner which will append to emails which links to the survey itself
Before going live with a survey both the Survey and Survey banner need to be created. Let's start with the creation of the survey:

Step 1: Log in

Step 2: Go to Content > Surveys

Step 3: Create New Survey

Create a new survey

Step 4: General

Survey type refers to a BrandQuantum survey or and External Survey. If you are usign an external survey you will be prompted for the URL of the external survey. The survey submission email address refers to the email address to which the survey submissions will be sent. You can add as many address as you need. Please separate multiple addresses with a comma. 



Step 5: Appearance

Configure your survey's visual appearance from this tab.

Survey Appearance



Step 6: Questions

Questions configuration

Step 7: Preview



Step 8: Availability

Survey Availability

Step 9: Survey Banner Configuration

Add and configure your survey banner, by right-mouse clicking on the Surveys menu and selecting ADD SURVEY TEMPLATE or ADD ANIMATED SURVEY TEMPLATE if you woudl rpefer to add an animated GIF survey banner.
If the survey is only intended to run on the signatures of certain users, make use of Rules to manage this configuration.

Link to Survey: select the survey you have just set up as the survey to be linked to this survey banner.



Step 10: Survey Banner Design



Note: An active survey banner will synchronize to workstations (and be available from the drop down menu from the ribbon). An active and defaulted survey banner will automatically appear and flight with the user signatures in accordance with the availability settings. 



    • Related Articles

    • Adding Animated Survey Banners

      How to add animated survey banners Animated Survey Banners are email banners which can appear either above or below your organization's email signatures. The banners themselves are the visual mechanism to link through to BrandMail Surveys created in ...
    • Adding Animated Email Banners in BrandMail

      How to add animated email banners in BrandMail Animated email banners can add interest and draw attention to your branding and email messages. Animated banners have also been shown to increase banner click-through rates. From BrandMail version ...
    • Creating Email Banners using the Banner Editor

      Before getting started with your new email banner in the BQIgnite banner designer make sure you know the width of your signatures (these are usually 700px wide, but may differ depending on your design). This will ensure that your banners are the same ...
    • Artwork Specifications for Email Banners

      Email banner specifications Email banners may be created in any graphics package and exported to PNG (preferable) or JPG. Banner backgrounds may also be uploaded to the BQIgnite banner designer, with use together with headline placeholders for ...
    • Creating a BrandOffice Toolbar for Selected Users

      How to Create a BrandOffice Toolbar for selected Users Before creating a new toolbar here is some information to help you understand how toolbars work:  Companies can have multiple divisions Divisions can have multiple toolbars e.g. BrandInc Co. has ...