Check if BrandMail or BrandOffice is installed
Open Windows Explorer
For BrandMail, browse to C:\Program Files (x86)\BrandQuantum\BrandMail and check if there is a bin folder with files in the folder.
BrandMail BIN folder
For BrandOffice, browse to C:\Program Files (x86)\BrandQuantum\BrandOffice and check if there is a bin older with files in the folder.
BrandOffice BIN folder
If no BRANDOFFICE or BRANDMAIL tabs are appearing, close the Office Suite applications and run the registeruser.bat file in the respective bin folder.
Register User Batch File
Go back to the Office application which you closed down and the tab should now appear.
BrandOffice or BrandMail: Add-in continues to be disabled after being enabled
BrandOffice or BrandMail: Add-in continues to be disabled after being enabled: BrandOffice: Note: Please ensure that winword.exe, excel.exe and powrpnt.exe is not running in the list of processes under the Windows Task Manager prior to commencing ...
Synchronizing BrandMail (using Windows Authentication)
How to synchronize BrandMail when using Windows Authentication If you are in an enterprise environment it is likely that you are set up to authenticate using your Microsoft 365 credentials. Once BRANDMAIL has been installed you should see the ...
BrandMail Frequently Asked Questions Q1: Can I change the body font of my emails? No, the body font is centrally managed. BrandMail standardises your email signature, as well as the body font that you type your emails with. The font, colour, and text ...
Setting up your BrandMail
Setting up your BrandMail 1. With a new email open, click on the BRANDMAIL tab 2. Click on Settings In the settings dialogue: Input the username and password provided to you. Username: your email address Password: password provided by your ...
Downloading and Install BrandMail (Admin Rights Required)
How to download and install BrandMail (for non-centralised installations) The below steps will guide you on how to download and set-up BrandMail. Please note that you will need Admin rights to run the application on your workstation. If you already ...