Blank Email signatures when forwarding or replying to E-mails
A potential fix when email signatures "blank" out when forwarding or replying to emails is as follows:
Go to Outlook
Click on File
In the drop-down click on Account Settings
Double Click on the name/email address
Select the tick box next to Use Cached Exchange Mode
Click Ok on error message to close Outlook
Re-Open Outlook and try and reply to a mail
Reply signature will now be there
What email signatures are available on BrandMail?
What email signatures are available on BrandMail? BrandMail will generate your brand compliant email signatures, this could include (where applicable): New email signature Reply email signature (may be different to your new email signature) With ...
BrandMail: My Email signature does not display - OR an "X" appears in place of it
BrandMail: My Email signature does not display - OR an "X" appears in place of it: If the email signature does not display after synchronising BrandMail, this could be caused by: 1. The toolbar not being defaulted. The remedy would be to default the ...
BrandMail Frequently Asked Questions Q1: Can I change the body font of my emails? No, the body font is centrally managed. BrandMail standardises your email signature, as well as the body font that you type your emails with. The font, colour, and text ...
Downloading and Install BrandMail (Admin Rights Required)
How to download and install BrandMail (for non-centralised installations) The below steps will guide you on how to download and set-up BrandMail. Please note that you will need Admin rights to run the application on your workstation. If you already ...
BrandMail: Font colour appears incorrect when typing in emails
Why does the font colour not appear correct when I am typing in the body of my emails? This may be due to: 1. The default font for your brand may have changed. The BrandMail template governs the font, font colour and font size for all users to type ...