An error occurred while syncing the Data - Value cannot be null. Parameter name: tenant
Settings Error: An error occurred while syncing the Data - Value cannot be null. Parameter name: tenant
The below error occurs when
Use Windows Authentication has been ticked under the user settings and the organization is not set to use Windows Authentication.
In order to rectify, please go the BRANDMAIL tab. Click on SETTINGS and UNTICK use Windows Authentication.
You can then apply the username and password provided to you by your system administrator. Click
OK.
Once you click "Synchronize Data" the error will disappear.
Related Articles
BrandMail An error occurred while syncing the Data - User canceled authentication
How to fix: An error occurred while syncing the Data - User canceled authentication The error below is associated with BrandMail not being able to successfully authenticate, as a result of the Microsoft authentication pop-up being dismissed by the ...BrandMail Error: An error occurred while generating signature - the path is not of a legal form.. Please restart Outlook and try again.
BrandMail Error: An error occurred while generating signature - the path is not of a legal form The error below often appears when the signature image file has not successfully downloaded to the workstation. If restarting Outlook does not fix the ...BrandMail Error: An error occurred while generating Banner - the path is not of a legal form.. Please restart Outlook and try again.
BrandMail Error: An error occurred while generating Banner - the path is not of a legal form The error below often appears when the email banner image file has not successfully downloaded to the workstation. If restarting Outlook does not fix the ...Setting up your BrandMail
Setting up your BrandMail 1. With a new email open, click on the BRANDMAIL tab 2. Click on Settings In the settings dialogue: Input the username and password provided to you. Username: your email address Password: password provided by your ...BrandMail Error: An error occurred while loading Current User - Object reference not set to instance of an object.
An error occurred while loading Current User This error is often associated when a user tries to update signature information without first authenticating their BrandMail.