An error occurred while getting default signature - could not load file or assembly 'Mono.CSharp...'

The below error is usually associated with the upgrade of BrandMail, and results when files have not been correctly overridden during the upgrade process:

In order to rectify, please: 

1. Locate the BrandMail Bin folder and DELETE it: 

2. Do a fresh install of BrandMail and the problem will be corrected. 

• Related Articles

• Error Loading Signature: Could not load file or assembly 'Momo.CSharp...'

  Error Loading Signature: Could not load file or assembly 'Mono.CSharp...' This message appears when a new installation of BrandMail has been executed without correctly uninstalling the prior version of BrandMail (only older versions of BrandMail): ...

• BrandMail or BrandOffice Error: Could not load file or assembly 'LiteDB, Version 3.1.0.0.

  If you begin syncing your data and you get the following error below it is because the incorrect/unauthorised version of the software has been installed on your workstation. LiteDB error Please get a support engineer to completely remove the software ...

• BrandMail Error: An error occurred while generating signature - the path is not of a legal form.. Please restart Outlook and try again.

  BrandMail Error: An error occurred while generating signature - the path is not of a legal form The error below often appears when the signature image file has not successfully downloaded to the workstation.  If restarting Outlook does not fix the ...

• BrandMail Error: An error occurred while generating Banner - the path is not of a legal form.. Please restart Outlook and try again.

  BrandMail Error: An error occurred while generating Banner - the path is not of a legal form The error below often appears when the email banner image file has not successfully downloaded to the workstation.  If restarting Outlook does not fix the ...

• BrandMail: What is my default toolbar?

  BrandMail: What is my default toolbar? Your default toolbar determines which signature is defaulted when you compose new emails, reply to emails and forward emails.  To check which toolbar is "defaulted", check the default in the dialogue box as ...